In this issue
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Is
your business in need of a revamp?
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Organisations often operate with business
processes that are either outdated or redundant. Many of these
processes have not evolved with their owning functions and
consequently have lost their relevance over time as roles,
responsibilities and customers’ requirements change.
One sure sign that a business or department might not be operating
effectively is a lack of consistency in the way a service or product
is delivered or managed.
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This often comes to light through
customer complaints or customer or employee surveys.
How we can help
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your products or services to market, we
can help.
- If you have already identified
what needs to change and determined a course of action to make
improvements within your business, we can work with you to make the
change happen.
Please contact us on
0845 125 9612 or e-mail info@amosbutler.com.
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Corporate
Responsibility briefing
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Most companies
are aware of the growing demand to develop Corporate Social
Responsibility (CSR) policies. Companies are now facing pressure
from consumers and Non-government Organisations (NGOs) to consider how
the way they run their business affects their staff and communities.
They also face pressure to ensure
their customers get a fair deal and that the products being sold
and their ingredients come from ethical sources.
CSR is the term used to describe a commitment to
manage these. |
Companies operating as responsible
corporates are either working to deliver positive impacts or towards
minimal negative impact from source to the point of sale.
Steps to CSR
- Develop an ethical purchasing policy.
- Work in partnership with community
groups to identify mutual goals.
- Conduct regular audits of social and
environmental performance.
- Communication; involve employees in decision-making.
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- Promote from within and institute fair
and open performance management practices.
- Reduce CO2
emissions.
- Reuse and recycle.
We can advise and help you to develop your CSR strategy or work with
you to evolve an existing one.
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Why
change programmes fail
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A study was conducted recently into
why programmes to bring new ways of working into companies often fail.
The study looked at 288 companies in 51 countries
The initial findings have identified the following among the top
reasons why staff and managers oppose organisational change:
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Staff
- Unclear understanding of why the
change is happening, inadequate knowledge of the change itself.
- Believe the current systems are fine
as they are.
- The project is seen as a “flavour of
the month,” just like the last one.
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Managers
- Disagreement with the new way.
- Limited resources; overload of
current tasks and responsibilities.
- Lack of skills and experience to
manage the change effectively.
Source: Prosci - Change Management
Learning Centre
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About
Amos Butler
Amos Butler associates have delivered and managed
change programmes ranging from information technology to Corporate Social
Responsibility. With over 30 years of change management and process
re-design experience between us, we have the depth and breadth of experience
to work with medium-sized to large organisations within the private and public
sector.
We provide advice and hands-on assistance to
companies wishing to review their current practises or wishing to make changes
within their organisation. If you would like to talk to us about planned
changes to your company's or department's ways-of-working, either e-mail info@amosbutler.com, call
us on 0845 125 9612 or click on this link: http://www.amosbutler.co.uk/Contactus.
Working
with you to create
sustainable
process improvement solutions
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